Outage in CloudTalk

Degraded performance of inbound and outbound calls

Resolved Minor
April 13, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

One of our partner carriers has experienced issues with connecting of outbound calls between 13:55 - 14:10 CEST. We have disabled faulty carrier temporarily, calls are routed through healthy carriers.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/13/2023 02:37PM

Everything is back to normal. Sorry for the inconvenience.

MONITORING over 2 years ago - at 04/13/2023 02:33PM

Inbound and outbound calls are again in operational state. We removed temporary fix for the outbound calls. We will keep monitoring the state.

MONITORING over 2 years ago - at 04/13/2023 12:40PM

We identified that also inbound calls are affected for a subset of customers. There is no workaround for inbound calls in this case.

MONITORING over 2 years ago - at 04/13/2023 12:23PM

One of our partner carriers has experienced issues with connecting of outbound calls between 13:55 - 14:10 CEST. We have disabled faulty carrier temporarily, calls are routed through healthy carriers.

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