Outage in CloudTalk

Calls management down

Resolved Major
July 11, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

New calls stopped being processed and multiple front end apps that use the API to get AI data are down. Reverted to previous version.
Components affected
CloudTalk Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 07/11/2024 01:56PM

The incident has been resolves since the rollback worked.

IDENTIFIED 12 months ago - at 07/11/2024 12:02PM

New calls stopped being processed and multiple front end apps that use the API to get AI data are down. Reverted to previous version.

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