Outage in CloudTalk

Random call drops in the U.S. region.

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 23 hours

Incident Report

We’re experiencing issues with our service in US region. The issue was affecting 1:30 to 2:30 PM UTC and we already mitigated the issue. The source of the issue was the ongoing AWS outage. Outbound and inbound calls could be disrupted during this time in US region. We'll continue monitoring the system to ensure the services remains stable.

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 10/20/2025 03:01PM

The traffic was migrated to European region and the calls should be working fine. We're monitoring the system.

INVESTIGATING 3 months ago - at 10/20/2025 02:57PM

We’re experiencing issues with our service in US region. The issue was affecting 1:30 to 2:30 PM UTC and we already mitigated the issue. The source of the issue was the ongoing AWS outage. Outbound and inbound calls could be disrupted during this time in US region. We'll continue monitoring the system to ensure the services remains stable.

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