Outage in CloudTalk

Partial Outage of Inbound and Outbound Calls in Americas

Resolved Minor
October 24, 2025 - Started 11 days ago - Lasted about 4 hours

Incident Report

We are currently experiencing a partial outage affecting inbound and outbound calls for customers in North America and LATAM. Our engineering team has identified disruptions impacting certain carriers in the region, which may result in failed or dropped calls. We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.

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Latest Updates ( sorted recent to last )
MONITORING 11 days ago - at 10/24/2025 12:05PM

The problem has been fixed, and all calls are processing normally

IDENTIFIED 11 days ago - at 10/24/2025 12:00PM

we have identified the root cause of the issue

INVESTIGATING 11 days ago - at 10/24/2025 10:36AM

We are currently experiencing a partial outage affecting inbound and outbound calls for customers in North America and LATAM.
Our engineering team has identified disruptions impacting certain carriers in the region, which may result in failed or dropped calls.

We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.

Latest CloudTalk outages

Random call drops in the U.S. region. - 15 days ago
Outbound and Inbound Calls – Partial Service Disruption - 15 days ago
Intermittent playback failure for newly uploaded sounds - 26 days ago
incoming calls on mobile are not working now - 29 days ago
Call Delivery Issue - about 1 month ago

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