Outage in Cloudways
Issue with Inbox in Chat Tool
Resolved MinorIncident Report
Our chat tool team is currently working on an issue where the Inbox is showing inconsistency around conversation assignment and counts of conversations available. Our chat tool team has identified the cause and is working to resolve it.
We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.
Components affected
Cloudways Support
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/09/2024 03:02PM
This incident has been resolved.
INVESTIGATING
about 1 year ago - at 08/09/2024 12:59PM
Our chat tool team is currently working on an issue where the Inbox is showing inconsistency around conversation assignment and counts of conversations available. Our chat tool team has identified the cause and is working to resolve it.
We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.
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