Outage in Cloudways

Issue with Rackspace webmail

Resolved Minor
September 09, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are receiving a number of complaints related to customers not able to login to their Rackspace mailbox via webmail portal or using any third party email clients. The issue has been identified by the Rackspace team and they are working on fixing the issue. We will update our status page as soon as we hear update from Rackspace team. Any inconvenience caused because of this issue is highly regretted.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/09/2024 05:37PM

This incident has been resolved

INVESTIGATING 8 months ago - at 09/09/2024 02:41PM

We are receiving a number of complaints related to customers not able to login to their Rackspace mailbox via webmail portal or using any third party email clients. The issue has been identified by the Rackspace team and they are working on fixing the issue. We will update our status page as soon as we hear update from Rackspace team. Any inconvenience caused because of this issue is highly regretted.

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