Outage in Cloudways

Digital Ocean Droplet Creation Issue

Resolved Major
May 22, 2025 - Started 5 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are currently experiencing issues with Droplet creation across multiple DigitalOcean regions. As a result, attempts to add new servers via the Platform may fail. Please note that existing servers are not affected by this issue. Our engineering team is actively working with the relevant teams to resolve the problem. We apologize for any inconvenience this may cause and will share updates as soon as more information becomes available.
Components affected
Cloudways Cloud Platform Service
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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/23/2025 03:53AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 05/22/2025 03:17PM

We are currently experiencing issues with Droplet creation across multiple DigitalOcean regions. As a result, attempts to add new servers via the Platform may fail.
Please note that existing servers are not affected by this issue.
Our engineering team is actively working with the relevant teams to resolve the problem. We apologize for any inconvenience this may cause and will share updates as soon as more information becomes available.

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