Outage in Cloudways
DigitalOcean Public API Degradation
Resolved MinorIncident Report
Summary AI Generated
The DigitalOcean Public API experienced degradation lasting approximately 14 hours, causing increased response times for API requests including server restarts, disk attachments, and server provisioning on Cloudways. Mitigation measures were implemented, restoring normal API and Cloud Control Panel functionality before the incident was fully resolved.
Our DigitalOcean Engineering team is investigating an issue affecting the DigitalOcean Public API. As a result, customers may experience increased response times for API requests, including actions such as server restarts, disk attachments, and server provisioning.
The team is actively working to identify and resolve the issue. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/25/2026 08:30AM
This incident has been resolved.
MONITORING
1 day ago - at 08/24/2026 10:04PM
Our DigitalOcean Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally.
We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
INVESTIGATING
1 day ago - at 08/24/2026 06:36PM
Our DigitalOcean Engineering team is investigating an issue affecting the DigitalOcean Public API. As a result, customers may experience increased response times for API requests, including actions such as server restarts, disk attachments, and server provisioning.
The team is actively working to identify and resolve the issue. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
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