Outage in Cloudways
DigitalOcean || Server Provisioning Issue
Resolved MajorIncident Report
Summary AI Generated
A DigitalOcean infrastructure issue prevented Cloudways customers from creating new servers and performing Disaster Recovery operations. The incident lasted approximately 9.7 hours before being fully resolved.
We have identified an issue with our service provider, DigitalOcean, affecting their servers. Customers may experience failures when creating new servers and performing Disaster Recovery operations.
The issue is limited to DigitalOcean servers. Their team is working to fix the issue and we will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 08/09/2026 07:11AM
This incident has been resolved.
IDENTIFIED
18 days ago - at 08/08/2026 09:33PM
We have identified an issue with our service provider, DigitalOcean, affecting their servers. Customers may experience failures when creating new servers and performing Disaster Recovery operations.
The issue is limited to DigitalOcean servers. Their team is working to fix the issue and we will provide further updates as more information becomes available.
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