Outage in Cloudways
Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)
Resolved MinorIncident Report
Summary AI Generated
Cloudways experienced a ~94-hour issue with its DNS Made Easy add-on that prevented customers from adding new domains and managing DNS records. Existing DNS records continued to resolve correctly throughout the incident, keeping all websites fully operational. The issue was resolved and monitored for stability before the incident was officially closed.
We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 09/03/2026 09:15AM
This incident has been resolved.
MONITORING
25 days ago - at 08/31/2026 06:48AM
The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability.
IDENTIFIED
26 days ago - at 08/30/2026 10:52AM
We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
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