Outage in Cloudways
Latency Issue on chat support (Intercom)
Resolved MinorIncident Report
We are currently seeing latency issues on our chat system. This incident has been reported to the Intercom support team and they are working on it. Once we get any additional updates from them, we will let you know. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Components affected
Cloudways Support
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 10/21/2024 11:22AM
This incident has been resolved.
IDENTIFIED
12 months ago - at 10/21/2024 10:13AM
We are currently seeing latency issues on our chat system. This incident has been reported to the Intercom support team and they are working on it. Once we get any additional updates from them, we will let you know. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
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