Outage in Cloudways

UI Navigation Issues on Staging Applications

Resolved Minor
April 16, 2025 - Started 6 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing issues with User Interface navigation on our staging applications. Our engineering team is actively investigating the matter and working to implement a resolution as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your continued patience. We will share further updates as soon as more information becomes available. As a temporary workaround, customers can use the PULL/PUSH functionality within Staging Management to sync updates from the Production application.
Components affected
Cloudways Cloud Platform Console
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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/17/2025 07:06PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 04/16/2025 09:53PM

We are currently experiencing issues with User Interface navigation on our staging applications. Our engineering team is actively investigating the matter and working to implement a resolution as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your continued patience. We will share further updates as soon as more information becomes available.

As a temporary workaround, customers can use the PULL/PUSH functionality within Staging Management to sync updates from the Production application.

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