Outage in Cloudways

UI Navigation Issues on Staging Applications

Resolved Minor

April 16, 2025 - Started about 1 year ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing issues with User Interface navigation on our staging applications. Our engineering team is actively investigating the matter and working to implement a resolution as quickly as possible. We sincerely apologize for any inconvenience this may cause and appreciate your continued patience. We will share further updates as soon as more information becomes available. As a temporary workaround, customers can use the PULL/PUSH functionality within Staging Management to sync updates from the Production application.

Components affected

Cloudways Cloud Platform Console

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/17/2025 07:06PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 04/16/2025 09:53PM

We are currently experiencing issues with User Interface navigation on our staging applications. Our engineering team is actively investigating the matter and working to implement a resolution as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your continued patience. We will share further updates as soon as more information becomes available.

As a temporary workaround, customers can use the PULL/PUSH functionality within Staging Management to sync updates from the Production application.

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