Outage in Cloudways

Applications Not Visible to Team Members

Minor
May 13, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are aware of the issue where the applications are not visible to team member accounts, despite the correct permissions being granted by the primary account owner. Our team is actively working on a fix, and we will share updates as soon as the issue is resolved. We appreciate your patience and understanding in the meantime.
Components affected
Cloudways Cloud Platform Service
Latest Updates ( sorted recent to last )
INVESTIGATING about 5 hours ago - at 05/13/2025 06:27PM

We are aware of the issue where the applications are not visible to team member accounts, despite the correct permissions being granted by the primary account owner. Our team is actively working on a fix, and we will share updates as soon as the issue is resolved.

We appreciate your patience and understanding in the meantime.

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