Outage in Cloudways

Cloudflare Global Outage

Resolved Minor

December 05, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are aware of an ongoing Cloudflare network issue that may cause intermittent 5xx errors, connection timeouts, or degraded performance for applications using the Cloudways Cloudflare Add-on or any site proxied through Cloudflare directly. This aligns with the active incident reported on Cloudflare’s status page: https://www.cloudflarestatus.com/ Our engineering team is actively monitoring the situation and is in direct communication with Cloudflare to ensure the issue is resolved at the earliest. Customers who are not using Cloudflare are not affected. Further updates will be posted here as soon as new information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/05/2025 05:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/05/2025 09:16AM

we have been informed that a fix has been deployed for the issue that was causing intermittent 5xx errors and connectivity disruptions on websites proxied through Cloudflare.

Our team is closely monitoring the situation along with Cloudflare to ensure full service stability.
If you continue to experience any issues, please reach out to our support team.

We will provide further updates as needed.

INVESTIGATING about 2 months ago - at 12/05/2025 09:05AM

We are aware of an ongoing Cloudflare network issue that may cause intermittent 5xx errors, connection timeouts, or degraded performance for applications using the Cloudways Cloudflare Add-on or any site proxied through Cloudflare directly.

This aligns with the active incident reported on Cloudflare’s status page:
https://www.cloudflarestatus.com/

Our engineering team is actively monitoring the situation and is in direct communication with Cloudflare to ensure the issue is resolved at the earliest.

Customers who are not using Cloudflare are not affected.

Further updates will be posted here as soon as new information becomes available.

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