Outage in Cloudways

Rackspace Webmail Access Issue

Resolved Major
December 29, 2025 - Started 10 days ago - Lasted about 13 hours
Official incident page

Incident Report

Rackspace is currently facing issues with webmail login access resulting in unable to log in or use key features at this time. Their engineers are actively investigating the issue. More details will be posted as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/30/2025 06:20AM

This incident has been resolved.

INVESTIGATING 10 days ago - at 12/29/2025 05:34PM

Rackspace is currently facing issues with webmail login access resulting in unable to log in or use key features at this time. Their engineers are actively investigating the issue. More details will be posted as it becomes available.

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