Outage in Clover
Investigating delays with 2FA Codes and SMS Receipts
Resolved MinorIncident Report
We're currently investigating an issue affecting some merchants who are experiencing delays in receiving Two-Factor Authentication (2FA) codes. This is causing codes to expire before they can be entered, preventing a successful login. We're also aware of reports regarding delays in the delivery of SMS receipts.
Our engineering team is actively working with the third-party vendor (Twillio) for them to implement a resolution as quickly as possible. We understand the impact this has on your operations and appreciate your patience. We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/15/2025 01:57AM
The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
INVESTIGATING
11 months ago - at 06/14/2025 06:20PM
We're currently investigating an issue affecting some merchants who are experiencing delays in receiving Two-Factor Authentication (2FA) codes. This is causing codes to expire before they can be entered, preventing a successful login. We're also aware of reports regarding delays in the delivery of SMS receipts.
Our engineering team is actively working with the third-party vendor (Twillio) for them to implement a resolution as quickly as possible. We understand the impact this has on your operations and appreciate your patience. We will provide updates as more information becomes available.
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