Outage in Clover

Clover is Experiencing an Issue with Some Kitchen Printers

Resolved Minor
June 23, 2025 - Started 23 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 06/24/2025 02:27PM

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

MONITORING 22 days ago - at 06/24/2025 12:18AM

Clover engineers have identified the fix, and it will be distributed to the impacted merchants using the Star Kitchen printers tonight. We appreciate your continued patience.

IDENTIFIED 22 days ago - at 06/23/2025 07:36PM

Clover engineering teams have identified the underlying issue and are working on a fix. Please note that this only impacts TSP100 (TSP143LAN) kitchen printers. We will post updates when they become available. Thank you for your patience.

INVESTIGATING 23 days ago - at 06/23/2025 06:24PM

We're currently investigating an issue affecting some Clover devices and their connection to Star Kitchen Printers. Our engineering teams are actively working on a resolution. We'll provide another update as soon as possible. Thank you for your patience.

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