Outage in Clover

Clover E-Commerce Issue

Resolved Minor
August 15, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/15/2025 09:39PM

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

IDENTIFIED 3 months ago - at 08/15/2025 08:09PM

Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.

IDENTIFIED 3 months ago - at 08/15/2025 06:43PM

Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.

INVESTIGATING 3 months ago - at 08/15/2025 05:28PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 08/15/2025 05:28PM

Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

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