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Shortcut Outage History

Every past Shortcut outage tracked by IsDown, with detection times, duration, and resolution details.

There were 144 Shortcut outages since October 2016. The 14 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major June 1, 2026

June 2026: Partial outage on Shortcut web app

Detected Jun 1, 2026 1:57 PM EDT · Resolved Jun 1, 2026 4:45 PM EDT · Duration about 3 hours

The Shortcut web app experienced a major outage lasting 2.8 hours, with slow loading times and unresponsive pages affecting user access. The engineering team identified the issue, implemented a fix, and monitored the results before confirming full resolution. The incident impacted the web application component of the service.

Major May 29, 2026

May 2026: Shortcut Company Website Unavailable

Detected May 29, 2026 2:42 PM EDT · Resolved May 29, 2026 2:48 PM EDT · Duration 5 minutes

The Shortcut company website became unavailable due to a major service incident. The outage affected user access to the website for approximately 5 minutes. The issue was quickly identified and resolved with a fix implementation.

Minor May 11, 2026

May 2026: We're investigating degraded performance in Korey

Detected May 11, 2026 12:05 PM EDT · Resolved May 11, 2026 2:53 PM EDT · Duration about 3 hours

Shortcut experienced degraded performance in their Korey service for approximately 2.8 hours. The incident was classified as minor and has been resolved. No specific details about the nature of the performance issues or affected functionality were provided.

Major April 8, 2026

April 2026: Increase in errors and response latencies

Detected Apr 8, 2026 8:42 PM EDT · Resolved Apr 8, 2026 9:13 PM EDT · Duration 32 minutes

Shortcut's Web App experienced increased errors and slower response times for 32 minutes. The engineering team identified the root cause and implemented mitigation measures to resolve the performance issues. The incident was fully resolved after the team took corrective actions.

Major March 25, 2026

March 2026: Shortcut Slow/Unavailable

Detected Mar 25, 2026 4:27 AM EDT · Resolved Mar 25, 2026 5:47 AM EDT · Duration about 1 hour

Shortcut experienced a major service disruption affecting both the Web App and API, causing the service to be slow or unavailable for users. The incident lasted 1.3 hours, during which the team identified the root cause and implemented a fix. The service was fully restored after a monitoring period to ensure stability.