Outage in Clumio

Investigating Performance degradation in RDS Backups

Resolved Minor
June 29, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Clumio AWS RDS Clumio AWS RDS

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/29/2024 08:49AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/29/2024 06:54AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 06/29/2024 04:24AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/29/2024 01:50AM

Performance degradation has been identified and we are working on resolving the issue.

INVESTIGATING over 1 year ago - at 06/29/2024 12:48AM

We are currently investigating this issue.

Latest Clumio outages

US1 (portal.clumio.com) Stuck backups due to degraded performance - 3 months ago
US1 (portal.clumio.com) Backup and Restore failures due to degraded performance - 4 months ago
US1 (portal.clumio.com) Backup failures due to degraded performance - about 1 year ago
Backup failures across data sources due to underlying Service Provider issues - about 1 year ago
Performance degradation in MSSQL on EC2 Database Backups - about 1 year ago

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