Outage in Clumio
US1 (portal.clumio.com) Stuck backups due to degraded performance
Resolved Minor
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Outage Details
We are currently investigating the issue.
Customer Impact : Microsoft 365 backups are in a queued state and not completing in the platform
Components affected
Clumio M365 Exchange Clumio M365 Exchange Clumio M365 OneDrive Clumio M365 OneDrive Clumio M365 SharePoint Clumio M365 SharePointLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/02/2025 04:11PM
This incident has been resolved.
MONITORING
about 2 months ago - at 08/02/2025 01:22AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 08/01/2025 09:57PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 08/01/2025 08:02PM
We are currently investigating the issue.
Customer Impact : Microsoft 365 backups are in a queued state and not completing in the platform
Latest Clumio outages
US1 (portal.clumio.com) Backup failures due to degraded performance - about 1 year ago
Performance degradation in MSSQL on EC2 Database Backups - about 1 year ago
Investigating Performance degradation in RDS Backups - about 1 year ago
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