Outage in Clumio

US1 (portal.clumio.com) Backup failures due to degraded performance

Resolved Minor

September 13, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Clumio AWS EC2 Clumio AWS EBS Clumio AWS S3 Clumio AWS RDS Clumio AWS DynamoDB Clumio AWS MS SQL on EC2 Clumio M365 Exchange Clumio M365 SharePoint

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/13/2024 03:41PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/12/2024 11:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/12/2024 10:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/12/2024 09:58PM

We are currently investigating this issue.

Latest Clumio outages

RDS backup failures - 11 days ago

Service Provider (AWS) Outage in US-EAST-1 region impacting backups and restores across all datasources in that region - 3 months ago

US1 (portal.clumio.com) Stuck backups due to degraded performance - 6 months ago

US1 (portal.clumio.com) Backup and Restore failures due to degraded performance - 8 months ago

Backup failures across data sources due to underlying Service Provider issues - over 1 year ago

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