Outage in Cluvio
Cluvio service outage
Resolved Major
April 12, 2021 - Started almost 5 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating a database issue that affects the availability of Cluvio dashboards and API.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 04/12/2021 11:47AM
The issue has been resolved and the service is fully restored.
Apologies for the ~12-minute downtime!
IDENTIFIED
almost 5 years ago - at 04/12/2021 11:43AM
We have identified the root cause of the issue and a fix is being deployed
INVESTIGATING
almost 5 years ago - at 04/12/2021 11:38AM
We are currently investigating a database issue that affects the availability of Cluvio dashboards and API.
Latest Cluvio outages
Reports with R script are not finishing - over 3 years ago
Investigating an issue rendering dashboard PDF/Image - almost 4 years ago
Query queue processing is causing delays or internal errors for some customers. - almost 5 years ago
Degraded performance of dashboards - about 5 years ago
Further performance issues - over 5 years ago
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