Outage in Cluvio

Intermittent DNS Resolution issues

Resolved Minor

February 10, 2026 - Started 3 days ago - Lasted about 11 hours
Official incident page

Incident Report

We are tracking intermittent issues accessing Cluvio web app and embeds, showing DNS resolution errors. The root cause seems to be ongoing AWS Route53 issue: https://health.aws.amazon.com/health/status We continue to monitor the situation, the impact so far seems to be limited and intermittent.

Components affected

Cluvio Web Application (EU) Cluvio Web Application (US)

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/11/2026 09:03AM

This incident has been resolved.

MONITORING 3 days ago - at 02/10/2026 10:02PM

From out server logs we observe only a small fraction of users being impacted.

AWS just provided an update on the issue recovery:

Feb 10 1:58 PM PST We can confirm significant recovery for the DNS resolution errors for Cloudfront distributions. Customers are still experiencing delays propagating changes to Cloudfront distributions. We continue to work toward full recovery and will provide additional information in the next 30-60 minutes.

IDENTIFIED 3 days ago - at 02/10/2026 09:51PM

We are tracking intermittent issues accessing Cluvio web app and embeds, showing DNS resolution errors.
The root cause seems to be ongoing AWS Route53 issue: https://health.aws.amazon.com/health/status

We continue to monitor the situation, the impact so far seems to be limited and intermittent.

Latest Cluvio outages

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Query queue processing is causing delays or internal errors for some customers. - almost 5 years ago

Degraded performance of dashboards - about 5 years ago

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