Outage in Cluvio
Sql Alerts and Dashboard Schedules not running
Resolved MajorIncident Report
We have identified and mitigated an issue in the EU region where Sql Alerts and Dashboard Schedules emails were not triggered after deployment yesterday, Apr/8 2026 at 15:47 CEST / 13:47 UTC.
The deployment has been rolled back and alerts and schedules are now running correctly again.
We are investigating the root cause and will post an update once we know more.
Components affected
Cluvio Emails for Sql Alerts and Dashboard Schedules (EU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/09/2026 10:24AM
We have identified the root cause of the temporary outage of scheduled actions in the EU region: during a deployment, an EC2 instance failed to boot correctly, but was incorrectly reported as healthy by our infrastructure monitoring. We are applying changes to the monitoring of the affected service to ensure incidents of this kind are detected and remediated automatically in the future.
MONITORING
6 days ago - at 04/09/2026 08:32AM
We have identified and mitigated an issue in the EU region where Sql Alerts and Dashboard Schedules emails were not triggered after deployment yesterday, Apr/8 2026 at 15:47 CEST / 13:47 UTC.
The deployment has been rolled back and alerts and schedules are now running correctly again.
We are investigating the root cause and will post an update once we know more.
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