Outage in CM.com

Voice - Belgium - Start of blocking unregistered traffic

Resolved Minor
April 03, 2025 - Started about 1 month ago - Lasted about 1 month
Official incident page

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Outage Details

Regulations in Belgium to prevent phone number spoofing require operators and aggregators to block any local Belgian traffic for entities that do not have a registration in Belgium. This means that you can only use a +32 local number if your company has a registration and business address in Belgium. Via this message we inform you that we will reject and block any Voice calls using +32 numbers if the company profile is missing from our records. This automated blocking will become effective April 1st. Information about how to fill on a company profile can be found here: https://knowledgecenter.cm.com/kc/anti-spoofing-belgium
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/09/2025 04:15PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/03/2025 08:56AM

Regulations in Belgium to prevent phone number spoofing require operators and aggregators to block any local Belgian traffic for entities that do not have a registration in Belgium. This means that you can only use a +32 local number if your company has a registration and business address in Belgium.

Via this message we inform you that we will reject and block any Voice calls using +32 numbers if the company profile is missing from our records. This automated blocking will become effective April 1st.
Information about how to fill on a company profile can be found here: https://knowledgecenter.cm.com/kc/anti-spoofing-belgium

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