Outage in CM.com

Operator Service Interruption - BE - Base Belgium - 20620 and BE - Telenet Belgium 20605

Resolved Minor

April 15, 2026 - Started about 13 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Two Belgian mobile network operators (Base Belgium and Telenet Belgium) began rejecting most messages containing URLs in the message body, affecting CM.com's messaging service in Belgium. The service interruption lasted 2.7 hours while CM.com worked with the operators to resolve the issue. The incident was fully resolved after the operators stopped blocking URL-containing messages.

Operators BE - Base Belgium - 20620 and BE - Telenet Belgium 20605 have started rejecting most messages with url in the message body. We are checking with them in order to see this resolved.

Components affected

CM.com Mobile network operators: Belgium

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Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 04/15/2026 12:07PM

This incident has been resolved.

INVESTIGATING about 13 hours ago - at 04/15/2026 09:27AM

Operators BE - Base Belgium - 20620 and BE - Telenet Belgium 20605 have started rejecting most messages with url in the message body.
We are checking with them in order to see this resolved.

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