Outage in CM.com
HALO - tool call failures
Resolved MinorIncident Report
Summary AI Generated
CM.com's HALO service experienced tool call failures affecting LLM interactions and Agentic Steps for 4.1 hours. The company identified the root cause and implemented a fix. The incident was resolved after a monitoring period to ensure the solution was effective.
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/07/2026 12:49PM
This incident has been resolved.
MONITORING
7 days ago - at 05/07/2026 09:20AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 05/07/2026 09:05AM
We've received and validated reports for HALO of tool call failures when Agentic Steps are used. We've identified the cause and are working to resolve this.
IDENTIFIED
7 days ago - at 05/07/2026 08:50AM
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
INVESTIGATING
7 days ago - at 05/07/2026 08:50AM
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
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