CM.com's HALO service experienced tool call failures affecting LLM interactions and Agentic Steps for 4.1 hours. The company identified the root cause and implemented a fix. The incident was resolved after a monitoring period to ensure the solution was effective.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We've received and validated reports for HALO of tool call failures when Agentic Steps are used. We've identified the cause and are working to resolve this.
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
We've received and validated reports for HALO of tool call failures when LLM interactions or Agentic Steps are used. We've identified the cause and are working to resolve this.
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