Outage in CM.com
MSC - Agent Inbox Interruption
Resolved MajorIncident Report
Summary AI Generated
**CM.com – Agent Inbox Interruption** CM.com's Agent Inbox experienced unresponsive or slow loading performance, disrupting agents' ability to manage customer interactions. A fix was implemented and the service was fully restored within 48 minutes.
We are currently investigating unresponsive or slow loading Agent Inbox.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/13/2026 03:02PM
This incident has been resolved.
MONITORING
12 days ago - at 07/13/2026 02:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 days ago - at 07/13/2026 02:15PM
We are currently investigating unresponsive or slow loading Agent Inbox.
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