Outage in Codat

NetSuite link flow errors

Resolved Minor
November 25, 2024 - Started 26 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue preventing some new users from linking to Netsuite. Affected users would have noticed that they either experienced an error attempting to link or the linking process indicated that the Netsuite bundle had not been installed, though it had. We have implemented a fix in Production. Affected users should now notice that they are able to link their NetSuite connections successfully. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/25/2024 11:45PM

The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.

All users previously affected should be able to link to NetSuite without disruption.

If you are still affected by this issue, please contact support@codat.io

MONITORING 26 days ago - at 11/25/2024 06:13PM

We are continuing to monitor for any further issues.

MONITORING 26 days ago - at 11/25/2024 06:12PM

We have identified an issue preventing some new users from linking to Netsuite.

Affected users would have noticed that they either experienced an error attempting to link or the linking process indicated that the Netsuite bundle had not been installed, though it had.

We have implemented a fix in Production.

Affected users should now notice that they are able to link their NetSuite connections successfully.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.

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