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The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability.
All users previously affected should be able to create new data via the Codat API for their QBO companies without disruption.
If you are still affected by this issue, please contact support@codat.io
We have implemented a fix in production.
Affected users should now notice that push requests to QBO process in a timely manner.
Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact support@codat.io for further assistance.
The issue has been identified and a fix is being implemented.
You may have noticed more QBO push operations completing successfully, but we are still implementing a fix to work through the backlog more quickly.
We are actively investigating an issue preventing some users from successfully pushing data to QBO . Affected users will notice that pushes are sitting in a pending state for a long time.
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