Code42 Outage History

Code42 experienced delays in processing events from OneDrive, Office 365, Gmail, and Google Drive for approximately 60 hours. The issue was identified on April 29th and a fix was implemented. The incident was resolved on May 2nd.

Code42 experienced a delay in processing events that lasted 15.5 hours. A fix was implemented and monitored before the incident was resolved. The issue was classified as minor impact.

Code42 experienced an issue where agents had delays processing settings, lasting approximately 1.1 hours. The problem was identified and a fix was implemented to resolve the processing delays. The incident was fully resolved after the fix was deployed.

Code42 experienced a 4-hour incident where alert processing was delayed. The issue was investigated and a fix was implemented, with monitoring confirming the resolution. The incident was classified as minor and has been fully resolved.

Code42 experienced event processing delays that prevented some events from appearing in search results and alerts in a timely manner. The incident lasted 20.7 hours before a fix was implemented and monitoring confirmed the resolution. Search and alerting functionality returned to normal operation after the fix was deployed.

Code42 experienced event processing delays that prevented events from appearing promptly in search results and alerts for 8.7 hours. The issue affected the platform's search and alerting functionality, causing delays in event visibility. The incident was resolved after implementing a fix and monitoring the results.

Code42's Incydr service experienced a major outage where user logins were failing in the production environment for 14.8 hours. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident affected all users attempting to access the Incydr platform during this timeframe.

Code42's production government environment experienced authentication failures that prevented users from logging in. The incident lasted 21 minutes before all services were restored and normal login functionality resumed.

Code42 experienced delays in processing Cloud Detector security events for 11 hours. The incident was investigated and subsequently resolved. No specific details about the scope of affected users or systems were provided in the incident report.

Code42 experienced a 7.3-hour incident where alert processing was delayed. A fix was implemented and monitored before the issue was fully resolved.