Code42 Outage History

Code42 experienced event processing delays that prevented some events from appearing in search results and alerts in a timely manner. The incident lasted 20.7 hours before a fix was implemented and monitoring confirmed the resolution. Search and alerting functionality returned to normal operation after the fix was deployed.

Code42 experienced event processing delays that prevented events from appearing promptly in search results and alerts for 8.7 hours. The issue affected the platform's search and alerting functionality, causing delays in event visibility. The incident was resolved after implementing a fix and monitoring the results.

Code42's Incydr service experienced a major outage where user logins were failing in the production environment for 14.8 hours. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident affected all users attempting to access the Incydr platform during this timeframe.

Code42's production government environment experienced authentication failures that prevented users from logging in. The incident lasted 21 minutes before all services were restored and normal login functionality resumed.

Code42 experienced delays in processing Cloud Detector security events for 11 hours. The incident was investigated and subsequently resolved. No specific details about the scope of affected users or systems were provided in the incident report.

Code42 experienced a 7.3-hour incident where alert processing was delayed. A fix was implemented and monitored before the issue was fully resolved.