Outage in CodeTwo
Email deliverability delays due to degraded performance of Exchange Online email pipeline
Resolved MinorIncident Report
We are currently investigating this problem. Some messages cannot be sent from our service due to a degraded performance of a large number of Microsoft Exchange Online Protection servers. Our retry policies usually manage to successfully sent messages via different servers that are currently available, but it may take a few minutes for the messages to reach final recipients. Signatures are imprinted as normal. Next update will be provided in 30 minutes.
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 06/21/2022 08:54AM
We are continuing to monitor for any further issues.
MONITORING
about 4 years ago - at 06/21/2022 08:36AM
The messages are currently delivered without delays. We will now monitor the services.
IDENTIFIED
about 4 years ago - at 06/21/2022 08:06AM
We are seeing signs of recovery. Next update in 30 minutes.
IDENTIFIED
about 4 years ago - at 06/21/2022 07:52AM
Microsoft has reported the following incidents in EAC:
EX394347 - https://admin.microsoft.com/Adminportal/Home#/servicehealth/:/alerts/EX394347
EX394348 - https://admin.microsoft.com/Adminportal/Home#/servicehealth/:/alerts/EX394348
We are monitoring the problem. We can see that lots of messages are delivered successfully after a second try. Next update in 30 minutes.
INVESTIGATING
about 4 years ago - at 06/21/2022 07:42AM
We are currently investigating this problem. Some messages cannot be sent from our service due to a degraded performance of a large number of Microsoft Exchange Online Protection servers. Our retry policies usually manage to successfully sent messages via different servers that are currently available, but it may take a few minutes for the messages to reach final recipients. Signatures are imprinted as normal. Next update will be provided in 30 minutes.
Latest CodeTwo outages
[Germany] Delays in email delivery - 4 months ago
[Global] Email delivery issues - 6 months ago
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