Outage in Cognite
Elevated errors in Atlas AI agent chat
Resolved Minor
October 14, 2026 - Started 10 days ago
- Lasted about 8 hours
Incident Report
We are investigating elevated errors affecting Atlas AI agent chat across multiple regions. Users may experience failed chat requests. Initial findings suggest upstream timeouts from Azure OpenAI in the East US 2 region may be contributing to the issue, including requests originating from other regions. We are continuing to investigate the cause and impact.
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INVESTIGATING
10 days ago - at 10/14/2026 03:56PM
We are investigating elevated errors affecting Atlas AI agent chat across multiple regions. Users may experience failed chat requests. Initial findings suggest upstream timeouts from Azure OpenAI in the East US 2 region may be contributing to the issue, including requests originating from other regions. We are continuing to investigate the cause and impact.
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