Outage in Cognite
3D Service Outage in az-tyo-002
Resolved Minor
October 16, 2026 - Started 8 days ago
- Lasted about 2 hours
Incident Report
We are investigating reports of service degradation and disruption affecting the 3D service in the az-tyo-002 cluster. 3D models and related API endpoints may be unavailable. Our engineering team is currently investigating the issue
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 10/16/2026 12:34PM
The fix increased the health probe startup delay to 60 seconds. The 3D service in az-tyo-002 is back online, and pods appear to have stopped restarting. The engineering team is now Monitoring and checking the stability while awaiting customer confirmation.
IDENTIFIED
8 days ago - at 10/16/2026 12:05PM
The 3D service in the az-tyo-002 cluster is experiencing service disruptions due to repeated service restarts during startup health checks.
The engineering team has identified the mitigation and is currently deploying an adjustment to the startup probe delays to stabilize the pods and restore service availability
INVESTIGATING
8 days ago - at 10/16/2026 11:50AM
We are investigating reports of service degradation and disruption affecting the 3D service in the az-tyo-002 cluster. 3D models and related API endpoints may be unavailable. Our engineering team is currently investigating the issue
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