Outage in CoinJar

Incident: Purchases made with cards linked after March 12, 2025, 06:00 UTC

Resolved Minor
March 17, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

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Outage Details

CoinJar is working with our payment provider to investigate an issue with cryptocurrency purchases using debit and credit cards linked after March 12, 2025, 06:00 UTC. As a workaround, use Apple Pay, Google Pay, or deposit funds directly from your bank account. For more information, please visit: -> Apple Pay/Google Pay Guide: https://support.coinjar.com/hc/en-us/articles/900007012523 -> Bank Deposit Guide: https://support.coinjar.com/hc/en-us/articles/202911495 Apologies for any inconvenience caused. We will provide updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 02:45AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2025 12:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/17/2025 04:22AM

CoinJar is working with our payment provider to investigate an issue with cryptocurrency purchases using debit and credit cards linked after March 12, 2025, 06:00 UTC.

As a workaround, use Apple Pay, Google Pay, or deposit funds directly from your bank account.
For more information, please visit:
-> Apple Pay/Google Pay Guide: https://support.coinjar.com/hc/en-us/articles/900007012523
-> Bank Deposit Guide: https://support.coinjar.com/hc/en-us/articles/202911495

Apologies for any inconvenience caused. We will provide updates as soon as they become available.

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