Outage in commercetools
Elevated API Error Rates -GCP Europe
Resolved Minor
September 24, 2025 - Started 22 days ago
- Lasted about 1 hour
Incident Report
We are experiencing elevated levels of 500 and 503 errors across multiple API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
Components affected
commercetools Composable Commerce: APIs
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Latest Updates ( sorted recent to last )
22 days ago - at 09/24/2025 02:37PM
We are experiencing elevated levels of 500 and 503 errors across multiple API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.
We are committed to resolving this as swiftly as possible and will provide further updates shortly.
22 days ago - at 09/24/2025 03:07PM
We have identified the cause of the issue and have taken corrective actions to resolve it and have seen a reduction in errors. We are monitoring progress closely and we will provide updates as necessary.
Latest commercetools outages
Degraded Performance - GCP Australia - 12 days ago
Degraded Performance - AWS North America - 17 days ago
Elevated API Error Rates - all environments - about 1 month ago
Elevated API Error Rate - GCP AU - about 1 month ago
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