Outage in commercetools

Elevated API Error Rates -GCP Europe

Resolved Minor
September 24, 2025 - Started 1 day ago - Lasted about 1 hour

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Outage Details

We are experiencing elevated levels of 500 and 503 errors across multiple API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.
Latest Updates ( sorted recent to last )
1 day ago - at 09/24/2025 02:37PM

We are experiencing elevated levels of 500 and 503 errors across multiple API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.

1 day ago - at 09/24/2025 03:07PM

We have identified the cause of the issue and have taken corrective actions to resolve it and have seen a reduction in errors. We are monitoring progress closely and we will provide updates as necessary.

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