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Outage in commercetools

Elevated API Error Rates - GCP Europe

Resolved Minor
January 29, 2026 - Started 3 months ago - Lasted about 1 hour

Incident Report

We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.

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Latest Updates ( sorted recent to last )
3 months ago - at 01/29/2026 04:48PM

We are experiencing elevated levels of 5xx errors across certain API endpoints. Our teams are actively investigating the issue and working to mitigate the impact.

We are committed to resolving this as swiftly as possible and will provide further updates shortly.

3 months ago - at 01/29/2026 05:13PM

We have successfully identified the cause of the issue and are currently taking corrective actions to resolve it. We will continue to monitor progress and provide updates as necessary.

3 months ago - at 01/29/2026 05:31PM

The team is currently working on applying corrective actions to resolve the issue. We will provide updates as necessary.

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