Outage in Commio

Outbound Messaging Delays

Resolved Minor
November 12, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing delays with sending 10DLC SMS messages. The issue is being investigated.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/12/2025 06:36PM

We have observed continued stability with outbound 10DLC SMS being delivered as expected. At this time the issue has been resolved, if any further issues are experienced please open a ticket by emailing support@commio.com.

MONITORING 2 months ago - at 11/12/2025 04:13PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 11/12/2025 04:13PM

At this time we are observing the message queues have cleared out and messages are being delivered as expected. We will continue to monitor for stability, if you see any further issues please send examples to support@commio.com.

INVESTIGATING 2 months ago - at 11/12/2025 03:21PM

We are currently experiencing delays with sending 10DLC SMS messages. The issue is being investigated.

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