Outage in Commio

T-Mobile Toll-Free SMS & MMS Delays

Resolved Minor
June 05, 2024 - Started over 1 year ago - Lasted about 20 hours
Official incident page

Incident Report

We are experiencing SMS & MMS delivery delays to T-Mobile across multiple partner networks impacting toll-free. The cause has been identified and we are awaiting confirmation of a fix and resumption of normal traffic flows.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/06/2024 12:19PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/05/2024 10:57PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.

MONITORING over 1 year ago - at 06/05/2024 06:46PM

We are observing recovery in MMS and SMS delivery delays when sending toll-free messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED over 1 year ago - at 06/05/2024 05:30PM

Our engineering team has been alerted and is actively investigating the cause. We will provide an update in 2 hours or as soon as more information is available.

IDENTIFIED over 1 year ago - at 06/05/2024 04:47PM

We are experiencing SMS & MMS delivery delays to T-Mobile across multiple partner networks impacting toll-free. The cause has been identified and we are awaiting confirmation of a fix and resumption of normal traffic flows.

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