Outage in Commvault
Degraded backup performance
Resolved MinorIncident Report
Summary AI Generated
Commvault experienced degraded backup performance across multiple regions including North Central US, West US, East US2, Canada Central, East US, and France Central, potentially impacting customer backup SLAs. The incident lasted approximately 11 days (262.9 hours) before engineering teams implemented a fix. The issue was resolved after a monitoring period to ensure the fix was effective.
Some customers may be experiencing degraded backup performance, which could impact backup SLAs. Our engineering team is actively investigating and taking steps to restore full performance.
Components affected
Commvault North Central US Commvault West US Commvault East US2 Commvault Canada Central Commvault East US Commvault France CentralTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/27/2026 01:26PM
This incident has been resolved.
MONITORING
18 days ago - at 04/20/2026 11:10PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
21 days ago - at 04/17/2026 01:23PM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 04/16/2026 02:33PM
Some customers may be experiencing degraded backup performance, which could impact backup SLAs. Our engineering team is actively investigating and taking steps to restore full performance.
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