Outage in CompanyCam

Issues creating Projects and adding Users on App and Web

Resolved Minor

October 22, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue preventing Users from creating Projects and inviting Users. This issue is impacting Users on both the mobile and web apps.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/22/2025 08:31PM

This incident has been resolved. Users should now be able to create Projects and send invites without issue. All Projects created during the degradation should now appear in your feed. Similarly any invites sent should now be sent.

If you're still having issues please reach out to support@companycam.com.

MONITORING 4 months ago - at 10/22/2025 07:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 10/22/2025 06:34PM

The cause of the issue impacting creating Projects and adding Users has been identified and we're actively working on a fix.

INVESTIGATING 4 months ago - at 10/22/2025 06:04PM

We are currently investigating an issue preventing Users from creating Projects and inviting Users. This issue is impacting Users on both the mobile and web apps.

Latest CompanyCam outages

Degraded performance/lag on the mobile and web apps - 28 days ago

Some Users experiencing an error page on the web app - 30 days ago

Degraded performance on the mobile and web apps - about 1 month ago

Intermittent Errors and Degraded Performance on the Mobile and Web Apps - about 1 month ago

Increased latency affecting some web app Users - about 2 months ago

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