Outage in CompanyCam
Degraded performance for CompanyCam Translation due to a provider issue
Resolved MinorIncident Report
We've identified an issue causing degraded performance of CompanyCam's Translation feature. You may still be able to use this tool but be aware processing time is elevated and the translation may fail. This stems from a larger issue with one of our providers, OpenAI. We will keep you updated on the status of this issue. If you are having problems please reach out to our Support team!
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/16/2025 06:48PM
OpenAI has resolved the issue impacting CompanyCam's AI Features, specifically Translations. If you're still experiencing issues please reach out to our Support Team via the in-app chat or by email at support@companycam.com.
IDENTIFIED
7 months ago - at 09/15/2025 05:31PM
We've identified an issue causing degraded performance of CompanyCam's Translation feature. You may still be able to use this tool but be aware processing time is elevated and the translation may fail. This stems from a larger issue with one of our providers, OpenAI. We will keep you updated on the status of this issue. If you are having problems please reach out to our Support team!
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