Outage in CompanyCam

Issues with Report templates, Snippets, and other items showing up in CompanyCam

Resolved Minor

June 26, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently investigating an issue with Report templates, Snippets, and some other saved assets not appearing in CompanyCam. Our team is on it! We will update here when we have more information

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/26/2025 11:19PM

The issue with Report templates and Snippets not loading, along with some other functions, has been solved! You may need to refresh your browser or log out then back in to CompanyCam to see this return. If you have any lingering problems please email our Support team at support@companycam.com.

IDENTIFIED 10 months ago - at 06/26/2025 11:08PM

We've identified the issue and are working on a fix. Thank you for your patience! We will continue to update here until this is resolved.

INVESTIGATING 10 months ago - at 06/26/2025 10:33PM

We're currently investigating an issue with Report templates, Snippets, and some other saved assets not appearing in CompanyCam. Our team is on it! We will update here when we have more information

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