Outage in Compass NZ
Service Update – South Island Weather Event
Resolved MajorIncident Report
Due to the ongoing weather event, some customers in affected South Island regions may experience intermittent internet service disruptions.
Our team is coordinating with the local fibre companies to identify affected areas and restore service as quickly as possible.
For the latest updates from our network partners, visit:
• Chorus: https://www.chorus.co.nz/outages
• Enable: https://www.facebook.com/enablefibrebroadband
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/27/2025 09:22PM
This incident has been resolved.
IDENTIFIED
4 months ago - at 10/26/2025 09:25PM
Following the recent weather event, some customers in affected South Island regions may still experience intermittent internet service disruptions.
Our team continues to work closely with local fibre companies and our mobile upstream provider to identify affected areas and restore services as quickly as possible. Restoration work is still in progress, and we appreciate your patience while this is being completed.
For the latest updates from our network partners, please visit:
• Chorus: https://www.chorus.co.nz/outages
• Enable: https://www.facebook.com/enablefibrebroadband
IDENTIFIED
4 months ago - at 10/23/2025 04:40AM
Due to the ongoing weather event, some customers in affected South Island regions may experience intermittent internet service disruptions.
Our team is coordinating with the local fibre companies to identify affected areas and restore service as quickly as possible.
For the latest updates from our network partners, visit:
• Chorus: https://www.chorus.co.nz/outages
• Enable: https://www.facebook.com/enablefibrebroadband
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