Outage in Computop

Paygate Störung / Paygate Disruption

Resolved Major
July 26, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear customers, Our monitoring systems indicate an incident for the Paygate. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards,   Computop Merchant Services ~~~~~~~~~~~~~~~ Sehr geehrte Geschäftspartner, unsere Überwachungssysteme registrieren derzeit eine Störung beim Computop Paygate. Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden. Mit freundlichen Grüßen Computop Merchant Services ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 D-96050 Bamberg Fon: +49 951 980 0939 Fax: +49 951 980 097039 e-mail: helpdesk@computop.com web: www.computop.com Amtsgericht Bamberg HRB 7006 Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder
Components affected
Computop Paygate
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/26/2024 10:51PM

Dear customers,

Our monitoring systems are indicating normal processing times for your payment transactions.


Kind regards,

Computop Merchant Services

~~~~~~~~~~~~~~

Sehr geehrte Kunden,

unsere Überwachungssysteme melden wieder normale Verarbeitungszeiten bei der Zahlungsabwicklung.


Mit freundlichen Grüßen

Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

INVESTIGATING 5 months ago - at 07/26/2024 06:16PM

Dear customers,

Our monitoring systems indicate an incident for the Paygate.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information.

Kind regards,
 
Computop Merchant Services

~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine Störung beim Computop Paygate.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Mit freundlichen Grüßen

Computop Merchant Services

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
Fax: +49 951 980 097039
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder

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