Outage in Computop

Disruption Telephone-System / Störung Telefonanlage

Resolved Major
October 20, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

Dear customers, Our monitoring systems indicate an external incident of the phone system. Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information. Computop aims to provide you with an update on this subject-matter as soon as we have more information. Kind regards, Computop Client Implementation and Operations ~~~~~~~~~~~~~~~ Sehr geehrte Geschäftspartner, unsere Überwachungssysteme registrieren derzeit eine externe Störung an der Telefonanlage. Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden. Mit freundlichen Grüßen Computop Client Implementation and Operations ____________________________________ Computop Paygate GmbH Schwarzenbergstraße 4 D-96050 Bamberg Fon: +49 951 980 0939 e-mail: helpdesk@computop.com web: www.computop.com Amtsgericht Bamberg HRB 7006 Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen
Components affected
Computop Telephone-System

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/20/2025 10:31AM

This incident has been resolved.

INVESTIGATING 12 days ago - at 10/20/2025 09:00AM

Dear customers,

Our monitoring systems indicate an external incident of the phone system.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more information.

Kind regards,

Computop Client Implementation and Operations

~~~~~~~~~~~~~~~

Sehr geehrte Geschäftspartner,

unsere Überwachungssysteme registrieren derzeit eine externe Störung an der Telefonanlage.

Unser Notfalldienst ist bereits informiert und prüft das Systemverhalten sowie etwaige Ursachen. Wir halten Sie über die weitere Entwicklung auf dem Laufenden.

Mit freundlichen Grüßen

Computop Client Implementation and Operations

____________________________________
Computop Paygate GmbH
Schwarzenbergstraße 4
D-96050 Bamberg

Fon: +49 951 980 0939
e-mail: helpdesk@computop.com
web: www.computop.com

Amtsgericht Bamberg HRB 7006
Geschäftsführer: Ralf Gladis, Stephan Kück, Thomas Egglseder, Kenneth M. Overgaard-Nielsen

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