Outage in Confluence

Confluence Bad gateway error

Resolved Major
March 26, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with Confluence where we are getting 502 Bad gateway errors that is impacting some Confluence Cloud customers. We will provide more details within the next hour.
Components affected
Confluence View Content Confluence Signup Confluence iOS App Confluence Android App Confluence Create and Edit Confluence Comments Confluence Authentication and User Management Confluence Search Confluence Administration Confluence Notifications Confluence Marketplace Apps Confluence Purchasing & Licensing
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/26/2024 04:37PM

Between 13:15 UTC to 15:15 UTC, Customers experienced issues accessing Confluence in the US East regions and were getting 502 Bad gateway errors. The issue has been resolved and the service is operating normally

MONITORING 8 months ago - at 03/26/2024 04:09PM

As a priority we ensured to address the 502 Bad Gateway errors impacting our Confluence customers which has now been resolved and you should no longer see these errors. We have monitored and observed recovery in the impacted regions and multiple customers have also confirmed recovery. We apologize for the inconvenience caused.

INVESTIGATING 8 months ago - at 03/26/2024 03:06PM

We do not have a root cause for the 502 Bad Gateway error impacting Confluence in US east regions. We are investigating and will post updates within the next hour.

INVESTIGATING 8 months ago - at 03/26/2024 02:07PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 03/26/2024 02:02PM

We are investigating an issue with Confluence where we are getting 502 Bad gateway errors that is impacting some Confluence Cloud customers. We will provide more details within the next hour.

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