Outage in Confluence

Interruption to Confluence in APSE region

Resolved Major
October 24, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.
Components affected
Confluence View Content Confluence Create and Edit

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/24/2025 09:18AM

This incident has been resolved.

INVESTIGATING 2 months ago - at 10/24/2025 09:10AM

We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

INVESTIGATING 2 months ago - at 10/24/2025 08:26AM

We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.

INVESTIGATING 2 months ago - at 10/24/2025 07:42AM

Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.

INVESTIGATING 2 months ago - at 10/24/2025 07:04AM

We have an active line of investigation. Will update with results within 30 minutes.

INVESTIGATING 2 months ago - at 10/24/2025 06:31AM

Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

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