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Outage in Confluence

Some macros failing to load in the Confluence Cloud editor

Resolved Minor
May 26, 2026 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Some users experienced issues loading and editing certain macros in the Confluence Cloud page editor for 3.3 hours on May 26, 2026, with affected users seeing "Error loading the extension!" messages or finding macros missing from the editor's selection menu. The incident affected marketplace apps and the create/edit functionality, while viewing published pages remained unaffected. The engineering team identified and resolved the underlying issue, fully restoring macro functionality.

We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/26/2026 01:55PM

Between 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro functionality has been fully restored.

INVESTIGATING about 17 hours ago - at 05/26/2026 11:58AM

We are actively investigating an issue affecting the editing macros in Confluence Cloud editor. Our team is working to identify the root cause. We will provide an update within approximately one hour.

INVESTIGATING about 17 hours ago - at 05/26/2026 11:58AM

We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu.

Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

INVESTIGATING about 19 hours ago - at 05/26/2026 10:40AM

We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu.

Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

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